Client side: book, pay, manage
Register for a group session or webinar
Session list, registration, waiting list, meeting link, cancellation, replay.
What it is for
Guide a participant: from registration to the session, and afterwards (recording).
Before you start
The provider’s sessions link.
Step by step
- Open the “Sessions and webinars” page and choose a session (date, duration, price, spots left).
- Fill in Full name, Email, the phone if you want SMS, and any questions.
- Click Confirm my registration (or Continue to payment, or Put me on the waiting list if the session is full).
- On “Your registration”, check the status: Registered, Awaiting payment, On the waiting list…
- For a webinar, the personal link is sent by email; the page also shows it once the registration is confirmed.
- To withdraw: tick the confirmation then Cancel my registration (or Leave the list).
Expected result
“It’s confirmed! A confirmation email has just been sent to you.” After the session, View the recording appears if the provider added a replay.
Tips
- An address already registered gets its link again by email: “This address is already registered.”
- On the waiting list, a freed spot is offered automatically.
Common problems
- “This session is full.”
- There are no spots left and the provider has not enabled a waiting list.
- “Registration is closed for this session.”
- The session is over or closed.
- “This registration can no longer be cancelled online.”
- The cancellation notice has passed; contact the provider.
- My personal link does not arrive.
- “Your personal link will be sent to you by email in a few minutes.”: wait, then check spam.