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Client side: book, pay, manage

Register for a group session or webinar

Session list, registration, waiting list, meeting link, cancellation, replay.

What it is for

Guide a participant: from registration to the session, and afterwards (recording).

Before you start

The provider’s sessions link.

Step by step

  1. Open the “Sessions and webinars” page and choose a session (date, duration, price, spots left).
  2. Fill in Full name, Email, the phone if you want SMS, and any questions.
  3. Click Confirm my registration (or Continue to payment, or Put me on the waiting list if the session is full).
  4. On “Your registration”, check the status: Registered, Awaiting payment, On the waiting list…
  5. For a webinar, the personal link is sent by email; the page also shows it once the registration is confirmed.
  6. To withdraw: tick the confirmation then Cancel my registration (or Leave the list).

Expected result

“It’s confirmed! A confirmation email has just been sent to you.” After the session, View the recording appears if the provider added a replay.

Tips

  • An address already registered gets its link again by email: “This address is already registered.”
  • On the waiting list, a freed spot is offered automatically.

Common problems

“This session is full.”
There are no spots left and the provider has not enabled a waiting list.
“Registration is closed for this session.”
The session is over or closed.
“This registration can no longer be cancelled online.”
The cancellation notice has passed; contact the provider.
My personal link does not arrive.
“Your personal link will be sent to you by email in a few minutes.”: wait, then check spam.