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Sessions, webinars and pollsDepends on the plan

Create a group session or webinar

A date, seats, a registration page, a video link and a waiting list.

What it is for

Bring several people together at a set date: workshop, training, webinar. Registrants receive the link by email.

Before you start

Owner or Manager role. A paid session requires an active payment method (Choose how to get paid). Limits (upcoming sessions, seats) depend on the plan (Plans and limits).

Step by step

  1. Click Sessions in the menu.
  2. Under New session, choose Type (Group session or Webinar), enter the Title and the Description (shown on the registration page).
  3. Set Date, Time (in your time zone), Duration (min), Seats and Price ($).
  4. Choose Location and Online meeting: “Link pasted by hand”, Zoom (meeting or webinar), Google Meet or Webinar tool (Connect Zoom (meetings and webinars), Connect Google Meet, Connect your own webinar tool). With “Link pasted by hand”, paste the link or address in Meeting link.
  5. Set Cancellation allowed up to (hours before), optionally Repeat every week (times) (up to 26) and Questions for registrants.
  6. Tick Waiting list when the session is full if you want one, leave Visible and open for registration ticked, then Save.
  7. Share the registration page (address shown under “Registration page to share” in the registrants view).

Expected result

The session appears in the table (Registrants x / seats, Price, Status: Upcoming, Completed, Hidden, Cancelled) and on your booking page under “Group sessions and webinars”.

Tips

  • Duplicate copies a session for another date.
  • The pasted link is sent only to registrants: it is never shown publicly (except an “In person” address).
  • The meeting provider can no longer be changed once people are registered.

Common problems

“Give the session a title.” / “Enter a valid date and time.” / “The date must be in the future.”
Fix the field concerned.
“Your plan allows up to N seats per session.”
Reduce the seats or change plan.
“Upcoming sessions limit reached for your plan (N).”
Hide or cancel a session, or change plan.
“There are already N people registered: capacity cannot be lower.”
Keep at least the number of registrants.
“The meeting provider can no longer be changed: people are already registered.”
Create a new session with the other provider.
“This session is cancelled: create a new one.”
A cancelled session cannot be reopened.

Related pages

Sessions