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Payments, taxes and currencies

Choose how to get paid

Stripe, PayPal, mobile money, manual payment: which method to turn on and what you need to have on hand.

What it is for

Collect payment for paid appointments and sessions directly into your account. Rendezvix never handles the money and keeps no payment information.

Before you start

Owner role. An account with the chosen provider, or your manual payment instructions. Several methods can be active together: the client chooses when paying.

Step by step

  1. First set the Currency and Taxes in Settings › Payments (Currency and taxes).
  2. Cards in CAD, USD or EUR: Connect Stripe (bank cards).
  3. PayPal: Connect PayPal.
  4. Mobile money and cards in Africa: Mobile money and cards in Africa (Flutterwave, Paystack, CinetPay).
  5. Bank transfer, Interac, deposit or mobile money that you check yourself: Manual payment: transfer, Interac, deposit.
  6. Put a price on a type (Create and edit an appointment type) or a session (Create a group session or webinar): without an active payment method, Rendezvix refuses a price above zero.

Expected result

The client sees “Continue to payment”; if there are several methods, a “Choose how to pay” page lists them. An appointment paid online is confirmed automatically.

Tips

  • The Payments tab shows the status of each method: Connected, Active, Inactive, Not configured.
  • Billing for your Rendezvix subscription never uses your manual payment.

Common problems

“For a paid appointment, first enable a payment method (Settings › Payments).”
No active method: set one up (or set the price to 0).
A method is “Inactive”.
Information is missing, the account currency is not accepted or the exchange rate is not filled in: read the error message when saving.

Related pages

Settings › Payments