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Appointments and availability

Set your availability, time off and special hours

Working hours per day, time zone, closed periods and special hours for a date.

What it is for

Tell Rendezvix when you can be reached. The slots offered come from these hours, minus your appointments, your time off and your connected calendars.

Before you start

Owner or Manager role. Each team member also has their own availability (see Add team members (hosts)).

Step by step

  1. Click Availability in the menu.
  2. Choose Your time zone.
  3. For each day, enter the ranges in the format 09:00-12:00, 13:00-17:00 (separated by a comma, no overlap). Leave empty for a closed day.
  4. Click Save hours.
  5. Time off: under “Time off and special hours”, fill in Closed from, Until (inclusive) (optional), a note, then Add. To cancel: Remove.
  6. Special day: Special hours on (date) and Hours (for example 10:00-14:00), then Add; these hours replace the usual schedule on that day.

Expected result

“Saved.” appears. Clients see the new slots right away, in their own time zone.

Tips

  • The default hours of a new account are office hours; check them.
  • A connected calendar (Connect Google Calendar or Outlook) also blocks slots that are already taken.
  • The type’s buffers, notice and maximums add to these hours.

Common problems

“Invalid hours for Tuesday. Example: 09:00-12:00, 13:00-17:00 (no overlap).”
Fix the format (24-hour, two digits) and avoid overlapping ranges.
“Invalid time zone.”
Choose a time zone from the list.
“Invalid dates.”
The end date cannot be before the start date.
No slots appear on my page.
Check the day’s hours, a current time off, the type’s minimum notice, a “Maximum per day” that was reached, or a connected calendar blocking the period.
The times are off.
Your time zone is wrong: change it here, see Time zones: host and client.

Related pages

Availability