Calendars and video conferencing
Use Microsoft Teams
Teams is available as soon as Outlook is connected with a work account.
What it is for
Automatically create a Teams meeting for each appointment.
Before you start
Outlook connected (Connect Google Calendar or Outlook) with a Microsoft 365 work account.
Step by step
- Connect Outlook in Calendars.
- In Types, open the type with Edit, set the location to Video call and choose Microsoft Teams under Automatic video conferencing link.
- Click Save.
Expected result
Each confirmed appointment creates a Teams meeting and its link is sent to the client.
Tips
- Without Outlook connected, the option shows “(not connected)” and cannot be chosen.
Common problems
- I don’t see Microsoft Teams in the list.
- Outlook is not connected or its status is “Needs attention”: reconnect it.