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Appointments and availability

Time zones: host and client

The client sees slots in their time zone; you manage yours. How to change each.

What it is for

Avoid time mix-ups: the schedule is set in the host’s time zone, and the client’s page converts to theirs.

Before you start

None.

Step by step

  1. Host: Availability › Your time zone, then Save hours. The tables (Appointments, Statistics) show time in this zone.
  2. Client: on the booking page, the Time zone: area offers a list; after choosing, click Change. The choice is kept for a year in the browser.
  3. With no choice, the page uses the time zone detected by the browser, otherwise the account’s.

Expected result

Slots, confirmations and reminders show the client’s time and time zone; the host sees their local time.

Tips

  • The client’s page and confirmation spell out “Time zone”.
  • A page link can contain &tz=America/Montreal to force a time zone.

Common problems

The client says the time is wrong.
Ask which time zone is shown in the “Time zone:” area. They can change it themselves; the booking stays at the same absolute time.
The host sees appointments shifted.
Fix “Your time zone” in Availability.

Related pages

Availability