Payments, taxes and currencies
Currency and taxes
The currency of your prices (CAD, USD, EUR, CFA francs, naira…), the tax rate and its label.
What it is for
Display and collect in the right currency, with taxes added to the price.
Before you start
Owner role.
Step by step
- Click Settings › Payments, “Currency and taxes” section.
- Choose the Currency of your prices: Canadian dollar (CAD), US dollar (USD), Euro (EUR), Central African CFA franc (XAF) or West African (XOF), Naira (NGN), Cedi (GHS), Kenyan shilling (KES), Rand (ZAR).
- Enter Taxes (%) (for example 14.975 for GST + QST) and Tax label.
- Click Save.
Expected result
Prices are shown with “+ Taxes” and the tax is added to the total paid by the client (separate line in Stripe).
Tips
- Stripe accepts CAD, USD and EUR; PayPal CAD, USD and EUR; African gateways handle the other currencies, with an exchange rate that you set (Mobile money and cards in Africa).
- The tax rate ranges from 0 to 40.
Common problems
- “Invalid tax rate (0 to 40).”
- Enter a number between 0 and 40 (comma accepted).
- “Invalid currency.”
- Choose a currency from the list.
- “Inactive: unsupported currency” next to Stripe.
- Stripe only works in CAD, USD or EUR: change currency or use another method.
- A gateway refuses the account currency.
- PayPal requires CAD, USD or EUR as the account currency.